For policies and research on housing and homelessness, visit www.toronto.ca/housing. Community partners will find important information on this site too.
Call 311 if you need emergency shelter or information about other City services.
Housing Connections manages the centralized waiting list for subsidized housing in the City of Toronto. We support singles, seniors and families through the process of applying for and waiting for subsidized housing.
The wait for subsidized housing can be more than 10 years. In addition to assessing eligibility for subsidized housing, Housing Connections supports households on the waiting list by making referrals to other services and supports to help address immediate housing needs.
Reminder: Before you begin, gather all the information you may need. If there is no activity for 60 minutes, the system will time-out, meaning nothing will be saved and you will need to start over.
Apply in person
Visit 176 Elm Street to speak with someone in person. You can also use the computers in our Resource Centre to start an online application. We’re open:
Monday and Wednesday to Friday from 8:30 a.m. to 4:30 p.m.
Tuesdays from 8:30 a.m. to 6:00 p.m.
Visit a community partner near you. Our community partners are located throughout the city and their staff can help you with your application in person.
Read the listing of our community partners here. Housing Help Centres are listed and mapped here.