How to apply
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My Choice Rental
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How can I change my housing choices? (PDF)
Board of Directors Information
Frequently Asked Questions

Housing Connections manages the centralized waiting list for subsidized housing in Toronto. Subsidized housing, or rent-geared-to-income rental units, are funded by government programs and allow eligible tenants to pay reduced rental rates based on their household’s annual income.

Do you need to apply for subsidized housing?

In person   Apply in person

Visit 176 Elm Street to speak with someone in person. You can also use the computers in our Resource Centre to start an online application. We’re open:

Monday and Wednesday to Friday from 8:30 a.m. to 4:30 p.m.
Tuesdays from 10 a.m. to 6 p.m.

Visit a community partner near you. Our community partners are located throughout the city and their staff can help you with your application in person. Read the listing of our community partners here.


online   Apply online

Click on the link “Apply Online” and follow the instructions.

Make sure you are using Internet Explorer Version 8 or lower. We are working on updates to support other browsers.

Reminder: Before you begin, gather all the information you may need. If there is no activity for 60 minutes, the system will time-out, meaning nothing will be saved and you will need to start over.


direct mail   Apply through direct mail

fax Download forms, including the regular application form. Print a copy, fill in the form and send completed forms and any supporting documents to Housing Connections by mail to

Housing Connections
176 Elm Street
Toronto, ON
M5T 3M4

Or by fax to 416-981-6112

telephone   Need help?

Call 416-981-6111 to speak with someone Monday to Friday from 8:30 a.m. to 4:30 p.m.

Send an e-mail to ask@housingconnections.ca for a response within 72 hours.

If you are having a problem with accessing information on our website or using the online application update tool, please read the troubleshooting tips on this page. If these tips do not address your specific issue, call or send us an e-mail.


Information on applying for housing available in
10 languages:

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