Home   
  Housing Info Applicants Providers Information Contact Us Media Centre
ONLINE
TELEPHONE/FAX
RESOURCE CENTRE
 
Telephone Service
 
You can contact Housing Connections by:
 
 
  • Telephone: (416) 981-6111

 
  • Fax: (416) 981-6112

 
  • Call the automated telephone service (416) 981-6111 at any time to:
  • Request an application for rent-geared-to-income housing
     
  • Get information about buildings (including the date of the application that providers are currently housing)
     
  • Hear a list of your housing choices or request that your list be mailed to you
     
  • Add or remove housing choices*
     
  • Change your contact telephone number*
*You will need your personal identification number (P.I.N.) to make changes to your
  housing choices or contact telephone number.

To request a P.I.N.:
  • Click here
     
  • Call (416) 981-6111
     
  • Visit our Resource Centre
     
Note: Your P.I.N. will be mailed to you within two weeks of your request.

 
Click here for a guide to using the automated telephone system.
 
 
  • Need to speak to a representative?
Call (416) 981-6111 Monday to Friday: 8:30 a.m. - 12 p.m. or 1 - 4:30 p.m.
The Call Centre is closed on the last Tuesday of every month.

 
 
Want to know how much longer you have to wait or where you are on the waiting list?
 
We can't tell you exactly where you are on the waiting list, but you can get a general idea by looking at your list of housing choices.
 
Looking at your Housing Choices Report, you can compare the date you chose to be added to a provider's waiting list (Preference Date column on the left for each of your housing choices) to the date of applications the provider is currently housing (Housing Up To column on the right for each of your housing choices).  Click here to see a sample of the Housing Choices Report.
 
The greater the difference between these two dates; the more applicants are ahead of you on the waiting list.  If the building of your choice has a Housing Up To date of 2001 and you applied in 2005, you know that everyone who applied before 2005 and after 2001 is ahead of you on the waiting list.
 
Note:  Go to the homepage to the Quicklink Application Update and follow instructions to view            your Housing Choices Report.