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Telephone Service
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You can contact Housing Connections by:
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Telephone: (416) 981-6111
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Call the automated telephone service (416) 981-6111 at any time to:
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Request an application for rent-geared-to-income housing
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Get information about buildings (including the date of the application that
providers are currently housing)
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Hear a list of your housing choices or request that your list be mailed to you
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Add or remove housing choices*
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Change your contact telephone number*
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*You will need your personal
identification number (P.I.N.) to make changes to your
housing choices or contact telephone number.
To request a P.I.N.:
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Click here
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Call (416) 981-6111
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Visit our Resource Centre
Note: Your P.I.N. will be mailed to you within two
weeks of your request.
Click here
for a guide to using the automated telephone system.
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Need to speak to a representative?
Call (416) 981-6111 Monday to Friday: 8:30 a.m. -
4:30 p.m.
Want to know how much longer you have to wait or where you
are on the waiting list?
We can't tell you exactly where you are on the waiting list, but you can get a
general idea by looking at your list of housing choices.
Looking at your Housing Choices Report, you can compare the date you
chose to be added to a provider's waiting list (Preference Date column
on the left for each of your housing choices) to the date of applications the
provider is currently housing (Housing Up To column on the right for
each of your housing choices). Click
here to see a sample of the Housing Choices Report.
The greater the difference between these two dates; the more applicants are
ahead of you on the waiting list. If the building of your choice has a Housing
Up To date of 2001 and you applied in 2005, you know that everyone who
applied before 2005 and after 2001 is ahead of you on the waiting list.
Note: Go to the homepage to the Quicklink Application
Update and follow instructions to view
your Housing
Choices Report.
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