FREQUENTLY ASKED QUESTIONS
Housing Connections has compiled answers to some of the most frequently asked
questions about applying for rent-geared-to-income (RGI) housing. |
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| Q: |
Will I know when my application is
complete? |
| A: |
A notice informing you of your application status
will be mailed to you. No need to call. |
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| Q: |
What if I can't get some of the
information needed to complete my application? |
| A: |
We may ask you for other information in its place.
Until the application is complete, we will not place it on the waiting list. |
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| Q: |
What can I do if my application is
rejected? |
| A: |
You have a right to provide more info in writing.
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| Q: |
At what age am I eligible for seniors
housing? |
| A: |
59 years of age.
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| Q: |
Is there special help for the abused? |
| A: |
Please call our general enquiries line at
416-981-6111 for more information about Special Priority or visit our website. |
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| Q: |
How long do I have to wait for housing? |
| A: |
The wait ranges from about one to five years for a
bachelor; seven to ten years for a one-bedroom; five to ten years for a
two-bedroom; and up to ten or twelve years for a three- to five-bedroom home.
You need to wait for your name to come up on the waiting list and for a vacancy
in the size of unit in buildings you have chosen. |
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| Q: |
What if I don't want the unit I am
offered? |
| A: |
You get up to three housing offers. You should
only choose locations that you are willing to accept, because you only get up
to three offers. Once you refuse three offers, your name will be removed from
the waiting list and you will have to apply all over again at the bottom of the
waiting list. |
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| Q: |
If I am housed somewhere that is not my
first choice, will I stay on the waiting list for my other choices? |
| A: |
No. Once housed, you are taken off all waiting
lists. |
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| Q: |
If I choose to accept a unit that is
smaller than the size I am eligible for, will I get priority to transfer to a
larger unit? |
| A: |
This depends on the transfer policy of your
landlord. |
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| Q: |
If I add building choices to my
application, how does it affect my date of application? |
| A: |
Each landlord has its own waiting list. You are
placed on each landlord's waiting list on the date you added them to your
application. If you added to your building choices after your original
application date, the date of application for those building choices will be
the date you added them to your application. |
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| Q: |
Do I have to pay back all my arrears to be
eligible? |
| A: |
You must have proof of an up-to-date payment
schedule in place in order to be placed on the waiting list or to be offered
housing.
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| Q: |
Can my teenage son have a separate bedroom
from my other son who's still a toddler? |
| A: |
No. If you have two same sex children they must
share a bedroom, unless the rooms are smaller than 4 sq. metres per person. |
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| Q: |
If I have legal visitation or joint
custody of two children, will I get two bedrooms for them? |
| A: |
No. The same rules apply for households with
children in joint custody or legal visitation. If you have two same sex
children they must share a bedroom. Legal documentation to prove the joint
custody or legal visitation is required. |
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| Q: |
What is the Social Housing Reform Act? |
| A: |
It is a law that completes the Ontario government's plan to move the funding
and administration of provincial social housing programs to municipal
governments. |
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