Here is the basic information you will need to know about applying for housing
and maintaining your application. Click on any question to see the
answer. If you want this information in another language, click on the
language you want to see.
To download a PDF version of this page in English, click here
Applying for subsidized housing
How do I
qualify for subsidized housing?
How do I qualify for subsidized housing?
show legal status in Canada for all household members. For a list of
documents that you can provide, click
one household member must be 16 years of age or older
show a repayment schedule if one of your household members owes money to a
social housing provider in Ontario
How do I
apply for subsidized housing?
size am I eligible for?
What unit size am I eligible for?
- spouses/partners share a bedroom and can request to share a bachelor unit
- two same-sex children under 18 years old do not have to share a bedroom (minimum of 1 and maximum of 2 persons per bedroom)
- children 18 or over are entitled to their own room (or you can request that they share a room with another child)
- children under 18 years old of the opposite sex are given separate bedrooms (unless you request to have the children share a bedroom)
- a parent can request to share a bedroom with their dependent child
How do I
apply for seniors' housing?
How do I apply for seniors' housing?
You need to be 59 years of age or older to add seniors' buildings to your
application. Click here
more information about seniors housing.
Applying for special priority housing
How do I
apply for special priority housing for victims of abuse?
How do I apply for special priority housing for victims of
This priority is for a household member who is 16 years of age of older, has
been abused, lives with or has lived with their abuser, and wants to
permanently separate from the abuser.
You need to complete and submit an
Applicant Declaration of Abuse
Confirmation of Abuse form
with your application for subsidized
to see tips on how to show common address with the abuser.
How do I
apply for priority for the terminally ill?
How do I apply for priority for the terminally ill?
This priority is for applicants who have less than two years to live and can
provide the medical documents needed. Your doctor will need to complete this form
and submit it to Housing
Priority for over-housed tenants
Subsidized tenants that live in a unit that is larger than the unit size they
are eligible for are over-housed. For more information on over-housed
tenants, click here
Are there any
other priorities that I may be eligible for?
Are there any other priorities that I may be eligible for?
There are no other priorities, but there are local rules that allow for
applicants to be offered every one in seven vacancies. You may be eligible if
part of a separated family with a child in care of Children's Aid Society
16 or 17 years old when you apply
Keeping your application up to date
How do I add
or remove building choices on my application?
How do I add or remove building choices on my application?
There are three ways you can update your building choices:
update your building choices by
logging in to your application online if you have your application
number and password
use the housing listings to choose where you want to live, then call
416-981-6111 to use the automated telephone system (with your application
number and P.I.N.) or speak to a representative
this form and submit it to Housing Connections
How do I
add a family member to my application?
How do I add a family member to my application?
and submit it to Housing Connections. You will need to
provide legal status in Canada documents for each family member you add to your
What if my
contact information, income or family changes while I'm on the waiting list?
What if my contact information, income or family changes
while I'm on the waiting list?
You need to keep in touch with Housing Connections at least once a year to keep
your application active
, but always let Housing Connections know right
away when there is a change to your application. Click
for ways to contact us.
Waiting for subsidized housing
will I wait for subsidized housing?
How long will I wait for subsidized housing?
The waiting list works on a first come, first served basis. Special priority
households are offered housing before the chronological waiting list. How long
you wait may depend on:
how often tenants are moving out from the buildings you have listed
the number of building choices you have listed
the unit size(s) that you are listed for - some unit sizes have more demand
For tips on choosing buildings, click here
happens when I am offered subsidized housing?
What happens when I am offered subsidized housing?
the housing provider will contact you directly when you reach the top of the
list for one of the buildings you selected
you should view the unit before you accept the housing offer
you get a maximum of three refusals of housing before being removed from the
you will need to show the housing provider legal status in Canada and proof of
income for all household members
once you accept the housing offer and move into the unit, you are off of the
centralized waiting list
If you have immediate housing needs, you can get more information here: