How to apply
Apply Online
Application Update
Rent Supplement
Accessibility Tools
Housing Listings
How can I change my housing choices? (PDF)
Frequently Asked Questions



2ND & 4TH Monday of the month


TIME: 1:00 - 4:00, no appointment necessary
  • STARTING January 11, 2016
  • NEXT DATES: March 7, March 21, April 11, April 25, May 9, May 30, June 13, June 27
We can:

✔ Help you find safe and stable housing
✔ Connect you with landlords
✔ Provide you with rental listings in your price range
✔ Help you with problems with your landlord
✔ Help you with eviction
✔ Help you access supports to keep your housing
✔ Help you complete applications for subsidized housing
✔ Assist you in finding emergency shelter

But we are not:
  • Landlords or
  • Able to pay your rent

Housing Connections manages the centralized waiting list for subsidized housing in the City of Toronto. We support singles, seniors and families through the process of applying for and waiting for subsidized housing.

The wait for subsidized housing can be more than 10 years. In addition to assessing eligibility for subsidized housing, Housing Connections supports households on the waiting list by making referrals to other services and supports to help address immediate housing needs.

Do you need to apply for subsidized housing?

online   Apply online

Click on the link “Apply Online” and follow the instructions.

Reminder: Before you begin, gather all the information you may need. If there is no activity for 60 minutes, the system will time-out, meaning nothing will be saved and you will need to start over.


In person   Apply in person

Visit 176 Elm Street to speak with someone in person. You can also use the computers in our Resource Centre to start an online application. We’re open:

Monday and Wednesday to Friday from 8:30 a.m. to 4:30 p.m.
Tuesdays from 10 a.m. to 6 p.m.

Visit a community partner near you. Our community partners are located throughout the city and their staff can help you with your application in person. Read the listing of our community partners here. Housing Help Centres are listed and mapped here.


direct mail   Apply through direct mail

fax Download forms, including the regular application form. Print a copy, fill in the form and send completed forms and any supporting documents to Housing Connections by mail to

Housing Connections
176 Elm Street
Toronto, ON
M5T 3M4

Or by fax to 416-981-6112

telephone   Need help?

Call 416-981-6111 to speak with someone Monday to Friday from 8:30 a.m. to 4:30 p.m.

Send an e-mail to ask@housingconnections.ca for a response within 72 hours.

If you are having a problem with accessing information on our website or using the online application update tool, please read the troubleshooting tips on this page. If these tips do not address your specific issue, call or send us an e-mail.


Information on applying for housing available in
10 languages:

English   Français   العربية  
中文   ਪੰਜਾਬੀ   русский язык
Español   Filipino   தமிழ்